Hire Period
The standard period of hire is 1-4 days. If crockery is required for longer please ask for a quotation.
During this contracted period of hire all goods remain the property of Add Vintage.
If amendments need to be made to the order then this can be done up to one week before the collection or delivery and must be put in writing.
From the time they are collected or delivered by Add Vintage the customer is responsible for the care and insuring of the goods until they are accepted back into the possession of Add Vintage.
Delivery and Collection
Goods can be collected at a time and place as agreed in the contract. However, if you wish to have all goods delivered and collected by Add Vintage then this service is available.
The charge for this service is £30 for delivery and £30 for collection within a 50 mile radius of LS18. Ask for a quotation if outside this area. These charges are based on all the goods safely repackaged in their original bubblewrap and boxes and ready for collection at the advised time, if this is not possible then please advise when ordering and charges will be added accordingly. If there is any loss or damage to the original packaging then this will be charged at full replacement cost.
When the goods are delivered to the customer or collected they must be checked off against the delivery note and signed for. If this is not done on receipt of delivery/collection then Add Vintage cannot be held responsible for any damages or shortages.
The customer agrees to return the goods to Add Vintage at a time agreed when the order is placed. The goods are deemed as ‘on hire’ until the time they are returned into the possession of Add Vintage, any late returns will incur an additional hire charge.
Condition of Vintage Goods
Please remember that the crockery supplied is vintage, because of this some of the gilt edging or patterning may be worn in places and all pieces must be handled with extra care as they are much more prone to damage than conventional hired crockery. Also be aware that there is no uniformity to the crockery so pieces will come in an array of colours, shapes and sizes. Under no circumstances must any of the pieces be put in a dishwasher or microwave.
Cleaning
We ask that the crockery is not cleaned after use to avoid any risk of damage. Please scrape off all food and return it to its original packaging once dry. The cleaning charge is incorporated within the hire charge.
Payment
Once an order is placed a deposit of 50% of the hire charge is required, this can be paid by cheque or via Paypal and must be accompanied by a signed copy of our contract. Please make any cheques payable to Emily James.
The remaining balance of the hire charge must be paid 30 days before the start of hire. This payment must also be accompanied by a separate payment of a ‘£100 Damages Deposit’ to cover any breakages or missing items. This too can be paid by cheque or Paypal (N.B. this payment will be cashed). All breakages or missing items will be charged at £5 per item, with the exception of cake stands. Cake stands are £5 per tier, so for example if a 3 tier stand comes back with 1 plate damaged £5 will be charged. If it fails to be returned £15 will be charged. This charge will be deducted from the damage deposit accordingly, in the unfortunate event that damages come to more than £100 then an invoice will be sent out stating the new charges.
If all the goods are returned and checked back in by Add Vintage, with no loss or damages found, then the £100 will be refunded.
Cancellation
A voice message, text or email does not constitute a cancellation. Only verbal followed by written confirmation will be accepted.
If a cancellation is made 30 days or more before the date of hire then the 50% deposit will be refunded. Please read below for further details of charges for cancellations.
Notice given prior to delivery date Charge Made30 days or more No Charge
10 – 30 days 25% of full amount
Under 10 days 100% of full amount
Liability
Add Vintage accepts no responsibility for any damage or injury caused by any item hired, goods are hired under the hirer’s own responsibility.
